Work Order Form Template

The customer's name and contact details, the job site address, the type of work, the equipment or asset and its model or serial number, a priority level, a description of the scope of work, preferred visit dates, site access instructions and photos of the issue.

A service request is the customer asking for help. A work order is the approved job that tells a technician what to do, where and when. Many teams use one form for both, then edit the response to add the technician and job status.

It can, but most teams add costs after a site visit. This template keeps the customer's side to the job details; you can add a not-to-exceed amount or purchase order number field if your commercial clients need one.

Yes. The form works on any phone, so technicians or customers can submit from site and attach photos straight from the camera.

Yes. Copy it into a free Dculus Forms account, change anything you like and start collecting responses. No credit card is needed.

Yes. Your copy opens in the form builder, where you can add, remove and reorder questions, change the layout and add your own branding.

Responses arrive in your Dculus Forms workspace. You can export them to Excel or CSV, send them to Google Sheets or a webhook, and get email notifications.

Yes. Dculus Forms is open source (GPLv3), so you can run it on your own servers and keep every response in your own database.